![]() When the HP Printer Update window opens, see if the printer serial number displays. Locate and then open the file to start the installation process. If a Firmware section is not listed, an update is not currently available for your printer. If you need to change the version of Windows, click Change, select your version, and then click Change. The software results page for your printer displays with the default operating system selected. ![]() Type your printer model number, and then click Submit. If a Let's identify your product to get started page displays, click Printer. Go to HP Customer Support - Software and Driver Downloads. Make sure the printer is on and connected to the computer through your local network or USB cable. Update the printer firmware for printers connected to a computer with Windows. Print the network configuration page and verify that the network settings have been reset ![]() A message appears stating that the network defaults will be restored.ĥ. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).ģ. Let's restore the printer to the original network settingsġ. To provide you with an accurate solution, I'll need a few more details:Īre you facing this issue after an update?ĭid you try changing settings in the printer? This is a great place to get support, find answers and tips to your technical queries.
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